Terms of Service

Effective Date: December 27, 2024

These Terms of Service ("Terms") govern your use of the tetis platform and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Description of Service

tetis provides a cloud infrastructure deployment platform that uses AI to automate the configuration and management of cloud resources. Our services include:

  • Automated infrastructure provisioning
  • Application deployment and management
  • Resource monitoring and optimization
  • CI/CD integration
  • Technical support and documentation

3. Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services.

3.2 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malware, viruses, or malicious code
  • Engage in cryptocurrency mining without authorization
  • Launch attacks on other systems or networks
  • Send spam or unsolicited communications
  • Attempt to gain unauthorized access to our systems
  • Resell our services without written permission

5. Payment Terms

5.1 Billing

You agree to pay all fees associated with your use of our services according to the pricing plan you select. Fees are billed in advance on a monthly or annual basis.

5.2 Payment Methods

We accept major credit cards and other payment methods as displayed on our platform. You authorize us to charge your selected payment method for all fees.

5.3 Refunds

Refunds are provided according to our refund policy. Monthly subscriptions are non-refundable. Annual subscriptions may be eligible for pro-rated refunds within 30 days of purchase.

5.4 Price Changes

We may change our prices with 30 days' notice. Price changes will take effect at the start of your next billing cycle.

6. Intellectual Property

6.1 Our Property

All rights, title, and interest in and to our platform, including all software, text, images, and other content, are owned by tetis or our licensors.

6.2 Your Content

You retain ownership of any content you upload to our platform. You grant us a limited license to use your content solely to provide our services to you.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about our services become our property and may be used without compensation to you.

7. Service Level Agreement

We strive to maintain high availability of our services. Our standard SLA includes:

  • 99.9% uptime guarantee for production environments
  • 24/7 monitoring and incident response
  • Service credits for downtime exceeding SLA thresholds

Detailed SLA terms are available in your service agreement.

8. Data Protection

8.1 Your Data

You retain all rights to your data. We will not access your data except as necessary to provide services or as required by law.

8.2 Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of important data.

8.3 Data Deletion

Upon termination of your account, we will delete your data according to our data retention policy, unless legally required to retain it.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TETIS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims under these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold tetis harmless from any claims, damages, losses, and expenses (including legal fees) arising from your use of our services or violation of these Terms.

11. Termination

11.1 By You

You may terminate your account at any time through your account settings or by contacting support.

11.2 By Us

We may suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.

11.3 Effect of Termination

Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination will remain in effect.

12. Modifications to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Jurisdiction].

14. Miscellaneous

14.1 Entire Agreement

These Terms constitute the entire agreement between you and tetis regarding the use of our services.

14.2 Severability

If any provision of these Terms is found to be invalid, the remaining provisions will continue in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15. Contact Information

For questions about these Terms, please contact us at:

tetis.io

Email: legal@tetis.io

Address: [Company Address]

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