Privacy Policy

1. Information We Collect

Personal Information

When you register for an account, we collect:

• Name and email address
• Company name and role
• Billing information (processed by our payment provider)
• Communication preferences

Usage Information

We automatically collect certain information about your device and usage:

• IP address and browser information
• Device type and operating system
• Usage patterns and feature interactions
• Error logs and performance data

Application Data

We process metadata about your applications and deployments to provide our services, but we do not access your application code or data unless explicitly authorized for support purposes.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our platform services
• Process transactions and send billing information
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Monitor and analyze usage to improve our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share your information with:

Service Providers

Trusted third parties who assist us in operating our platform, including cloud infrastructure providers, payment processors, and analytics services.

Legal Requirements

When required by law, subpoena, or other legal process, or to protect our rights, property, or safety.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@tetis.io

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns
• Improve our services

You can control cookies through your browser settings, but disabling them may affect the functionality of our platform.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: